1. Information we collect

We may collect name, email, phone, company details, shipping/billing addresses, account preferences, messages you send us, and order history. Payment card data is handled by payment providers (such as Stripe or PayPal); we do not store full card numbers on our servers.

2. How we use information

• Process orders, quotes, and account requests
• Respond to Call Us messages and support requests
• Manage price-access privileges and staff approvals
• Improve the website and prevent fraud or abuse
• Send order and account-related emails

3. Sharing

We may share data with service providers needed to run the store (hosting, email delivery, payment processors, shipping). We do not sell personal information. We may disclose information if required by law.

4. Cookies and analytics

The site may use cookies and similar tools for login sessions, cart functions, and basic analytics. You can control cookies in your browser settings; some features may not work without them.

5. Data retention and security

We keep information as long as needed for orders, accounts, legal, and accounting purposes. We use reasonable safeguards, but no online system is perfectly secure.

6. Your choices

You may request access or correction of your account information, or ask us to close an account where practical. Contact us via Call Us or 647-641-1166.

7. Contact

Photobattery Inc. / AutoHVAC — 25 Valleywood Dr., Markham, ON L3R 5L9 · Head office: 633 Bay Street, Toronto, ON M5G 2G4. Last updated: August 2026.